Refund policy

Thank you for supporting our Emergency Relief initiative.

Please note that all contributions made through our website are voluntary support payments. No physical goods are shipped for this purchase.

Refund Policy

Due to the nature of support contributions, all payments are generally non-refundable.

However, refunds may be considered in the following cases:

• Duplicate transactions

• Unauthorized use of a payment method

• Technical payment errors

If you believe your payment qualifies for a refund under the above conditions, please contact us within 7 days of the transaction date.

Contact Information

For refund requests or billing concerns, please contact us at:

Email: support@helpingworld.org
Response Time: Within 2–3 business days

Chargebacks

If a chargeback is initiated without contacting us first, we reserve the right to dispute the claim by providing transaction evidence to the payment provider.

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By completing a payment on our website, you agree to this Refund & Return Policy.